Arrive with your hair down and fully dried in its natural pattern.

Wash day 1 (day of appointment) is most ideal, not only for best results but out of consideration for your stylist.

No pony tails, clips, or hat head.

Minimal product is fine.

No brush styling, meaning do not brush in your styling products. This is a disruption/manipulation of your natural curl pattern and is not safe to dry cut. NO DENMAN BRUSH.

Completely at a loss?

Wash & condition your hair, then air dry.

Our schedule only allows bookings up to 30 days in advance, meaning every day a new day will open up 30 days out on the hour. THANK YOU ahead of time for being so patient.

Tip for last minute openings: Turn on story notifications for @curlcraftsalon salon/Specialists’ instagrams to be the first to see last minute openings.

Another hot tip: Mondays we get the most cancellations/reschedules so it is a great time to check for any last minute openings on the booking platform.

Please let us know ASAP if you will not be arriving to your appointment.

Pre 48 hours mark – by canceling or rescheduling utilizing the confirmation link sent via email or text.

Post 48 hour mark – by texting the salon (responding to the confirmation texts) we will manually take care of cancellation and collection of fees.

System wont allow you to Cancel?

You are past the 48 hour cancellation window. You will be marked as a “No Show”, until you pay your cancellation fee. While we understand that things change, we cannot incur the cost of everyone’s life circumstances. We ask that you do not book an appointment if you cannot afford to incur these fees.

There are no exceptions. Not even Covid.

Can’t Reschedule?

Our online booking software will not allow you to reschedule your appointment within 48 hours because of our cancellation window.

All rescheduling must be done online – if nothing comes up, nothing is available.

Pre 48 hour mark – Simply cancel for now, and book as a new appointment when something opens up. The waitlist is a great tool to be notified when your desired appointment slot has opened.

If you have not paid your cancellation fees, your appointment request will be declined.

If you have never had color with us before, yes. Saturday appointments cannot be guaranteed as they are in extremely high demand.
Amy is our only stylist who doesn’t require a color consult prior, and is bookable online.

Curly hair cuts are for those of you that wear your hair in its natural state the majority of the time.

The hair is cut dry and in its own natural pattern.

This is to allow for the discrepancy in curl patterns and their varying degrees of shrinkage.

Also, your appointment will not finish in a round brush blowout. You will be finished set in your natural texture.

Your child must be able to sit still throughout their appointment.
They must be booked as a *New Client Curly Cut* unless their parent is an existing client and therefor knows how to prepare their hair for an express cut.
Amy, Ro, and Coral are the only two stylist comfortable working with kids under 13 years of age.

Hair painting is a highlighting technique that creates seamless variation in color. In other words no harsh lines. Hair painting has the ability to mimic what the sun did to our hair as children.

The lightner used with this technique has a clay additive which allows it to process within a hardened exterior shell. Other forms of lightning; such as in foil or on scalp, generate more heat and add to the chemical process.

NOT SUITABLE for anyone who prefers cool tones. All hair naturally lifts warm with this hair painting technique – this product isn’t strong enough to get us past that.

For the same reason, it’s also not always suitable for those with base color.

Buy it here!

Of course. Please book as a new client curly cut for first time appointments.

💡 If you have feedback or need follow-up about a recent appointment (within past 2 weeks), use the contact form to let us know!

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